From answering questions to taking action.
Once the Knowledge Assistant is live — connected to your product, order, and inventory data — it becomes the foundation for AI agents. They act across your live systems, one workflow at a time.
防水パンツ — このジャケットに合わせやすく、お客様のサイズは在庫があります。
Every workflow below reuses the RAG foundation you've already built — and already paid for. We're not starting a new project from scratch. We're adding capability to a platform that already works.
Grouped by the business lever.
Product Recommendation & Upsell
Turns a support interaction into a sales opportunity.
After the chatbot answers a question, a second agent reads the intent, queries product and inventory data, and recommends products inside the same conversation.
Operations Ticketing
Eliminates the manual handoff.
When the chatbot can't resolve a case, an agent creates a ticket in Asana, Jira, or your helpdesk and routes it to the correct team.
Inventory & Supply-Chain Signals
Detects demand shifts.
The agent monitors conversations, orders, and stock levels in real time. When it detects a product about to sell out, a demand surge, it notifies the supply-chain team.
In-Chat Order-Taking
Removes conversion friction.
The agent confirms the item, quantity, size, and availability, assembles the order, then passes the customer to your secure payment flow.
Abandoned-Cart Recovery
Addresses the actual reason for hesitation.
Roughly seven in ten online carts are abandoned. An agent detects hesitation or exit intent, then proactively engages the shopper, offering a relevant nudge, and guiding them back to checkout.
Proactive Personalised Outreach
Turns one-time buyers into repeat customers.
The agent identifies the right moment to re-engage — a back-in-stock alert for an item they asked about, a complementary offer after a purchase — and sends a personalised message.
Order-Status & Tracking
"Where is my order?" — answered instantly, 24 hours a day.
The agent connects to your order and shipping systems and answers instantly with live tracking.
Returns & Exchange
Removes repetitive workload from the support team.
An agent guides the customer through a return or exchange, applies your policy automatically, generates the return label and instructions, fast-tracks simple cases, and flags complex or high-value cases for human review.
Vendor & Purchase-Order
Takes procurement admin off the operations desk.
On the back-office side, an agent drafts purchase orders when stock crosses reorder thresholds, chases vendors for confirmations and delivery dates, and reconciles incoming deliveries against orders.
Return-Fraud & Anomaly Detection
Catches fraud before it's approved.
An agent reviews return claims and order patterns for anomalies — serial returners, suspicious orders, and flags high-risk cases for a human review.
Review & Feedback Triage
Turns unstructured feedback into a prioritised action list.
An agent reads incoming reviews, support conversations, and survey responses, classifies them by theme and sentiment, drafts suggested responses for human approval.
Internal Reporting & Insight
Replaces hours of manual reporting.
The agent compiles the daily or weekly operating picture — sales, top questions, stock risks, support volumes, emerging complaints — into a plain-language briefing for managers, drawn from the same connected systems.
Configurable and Japan-deployed.
You set the rules
For every workflow, you define what the agent does autonomously and when it escalates to a person — and widen that autonomy over time as confidence grows.
Data stays in Japan
Every workflow runs in the same Japan-region infrastructure as the Knowledge Assistant. Data never crosses Japan's borders, and APPI compliance is built in from the ground up.
We own the implementation
We configure each agent, tune it to your real systems, and maintain it over time. You buy a working outcome.
Not an off-the-shelf bot
These agents are built around how you actually work — your systems, your escalation rules, your data structures..