Change Management as a Service (CMaaS)
Driving Sustainable Transformation Through Expert Change Management
At Kaikaku Digital [改革 デジタル], our Change Management as a Service (CMaaS) offers a structured, scalable, and strategic approach to managing organizational change, ensuring smooth transitions, and maximizing the return on your investments. It’s about empowering people to embrace and adopt change.
What is Change Management as a Service (CMaaS)?
Change Management as a Service (CMaaS) is a flexible, on-demand solution that helps organizations navigate complex transitions, whether it’s adopting new technologies, restructuring processes, or shifting corporate culture. We provide the expertise, tools, and frameworks to guide your team through every stage of the change journey, minimizing disruption and maximizing adoption.
Our Change Management Process
- Define the Change
- Collaborate with you to clearly define the scope, objectives, and desired outcomes of the change initiative.
- Identify the technical and human sides of the change, ensuring a holistic approach.
- Assess Impact and Stakeholders
- Conduct a thorough impact analysis to understand how the change will affect your organization.
- Identify key stakeholders and categorize them based on their level of support and influence.
- Develop tailored strategies to address the needs and concerns of each stakeholder group.
- Develop a Change Management Plan
- Create a comprehensive plan that integrates change management into your project timeline.
- Define communication strategies, training programs, and support mechanisms to drive adoption.
- Engage and Communicate
- Communicate the benefits and impact of the change to all stakeholders.
- Use surveys, focus groups, and feedback sessions to create an open dialogue and address concerns.
- Ensure leaders are actively involved in championing the change.
- Implement and Support
- Execute the change management plan, providing ongoing support to employees and teams.
- Monitor progress, address resistance, and make adjustments as needed.
- Conduct training and knowledge transfer sessions to ensure a smooth transition.
- Sustain and Scale
- Develop a sustainability plan to ensure the change is embedded into your organization’s culture.
- Conduct lessons-learned sessions to identify successes and areas for improvement.
- Plan for scaling the change across the organization or integrating it into future initiatives.
When Do You Need CMaaS?
Our CMaaS is ideal for organizations undergoing:
- Digital Transformation: Adopting new technologies or platforms (e.g., legacy system migration, new system development, implementation of analytics solutions such as BI/AI/ML, ERP, CRM, or cloud solutions).
- Process Reengineering: Streamlining workflows or implementing new operational processes.
- Cultural Shifts: Driving organizational change or fostering a new corporate culture.
- Mergers and Acquisitions: Integrating teams, systems, and processes after a merger or acquisition.
- Regulatory Changes: Adapting to new compliance requirements or industry standards.